Once we have received your information we will send you a RMA number and if necassary a decontamination declaration. Please send us back the decontamination assessment in advance, then the goods, stating the RMA number and a detailed description of the error.

After receipt of the goods, we will immediately test it. Should a paid repair be necessary, we will sent you a quote in advance.
Guarantee and warranty cases will be repaired immediately and will be shipped back to you. 

Mr. Mrs.
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