RMA-Process

Once we have received your information we will send you a RMA number and if necassary a decontamination declaration. Please send us back the decontamination assessment in advance, then the goods, stating the RMA number and a detailed description of the error.

After receipt of the goods, we will immediately test it. Should a paid repair be necessary, we will sent you a quote in advance.
Guarantee and warranty cases will be repaired immediately and will be shipped back to you. 

Mr. Mrs.
CAPTCHA image for SPAM prevention If you can't read the word, click here.